Many vendors have been supplying cloud-only services for dispatch centers. We all love the “cloud.” It is easy to use, frees us from maintaining hardware and software. It also stores our data and gives us access from anywhere. However for emergency services you may want to be a little more cautious about moving exclusively into the cloud. Here is an article from NENA’s official magazine The Call. https://www.thecall-digital.com/nenq/0220_issue_36/MobilePagedArticle.action?articleId=1620548&app=false#articleId1620548