For Emergency Support, please enter a support ticket into Acuity Medic above and then click here for the emergency number so that an engineer will be paged and can respond to your call.
Emergency Support Number: (800) 366-4330.
QED Medic is QED’s support ticket system. Click on the QED Medic button above to enter a support request. Routine support is available during regular business hours. Emergency Only support is available 24×7.
For all other questions/concerns:
Feel free to call us at: (781) 870-1100