QED Medic  

For Emergency Support, please enter a support ticket into Acuity Medic above and then click here for the emergency number so that an engineer will be paged and can respond to your call. 

Emergency Support Number: (800) 366-4330.

QED Medic is QED’s support ticket system.  Click on the QED Medic button above to enter a support request.  Routine support is available during regular business hours.  Emergency Only support is available 24×7.

Support Downloads

For all other questions/concerns:

Feel free to call us at: (781) 870-1100